Shipping
We ship to addresses in the United States. Estimated delivery is 7–15 days. Checkout shows any shipping charge and your total in US dollars before payment.
If we can’t ship within the applicable timeframe, we’ll email you with the option to accept the delay or cancel and receive a refund for unshipped items.
Returns and refunds
Request a free return within 30 days of delivery. Keep your proof of purchase and return the bag unused in its original packaging.
Email contact@vesperform.shop with your order number, the item, and the reason for the return. Wait for our approval and the prepaid label with the return address before sending the bag back. We cover return postage and charge no restocking fee.
We inspect returns within 3 days of receipt and issue approved refunds to your original payment method within 10 days of inspection. Your bank may take additional time to post the credit. If the law requires an earlier refund, that deadline applies.
If your item arrives damaged, defective, or incorrect, email us within 30 days of delivery with your order number and a photo. We’ll cover the return and provide a replacement or a full refund. This policy preserves your rights under applicable law.
Privacy policy
Effective .
Your browser stores your bag selections and may store a checkout reference to help recover the status of a payment. You can remove that information in your browser settings.
When online payments are available, checkout uses your email, name, delivery address, and order details to process and fulfill your order and respond to requests. We share delivery details with shipping providers as needed. Stripe collects card and billing details in its payment fields and uses checkout information to process payments and help prevent fraud. Stripe may also collect device and activity data across sites that use its services. Stripe Privacy Policy.
For privacy questions or requests, email contact@vesperform.shop. We’ll post material changes here with an updated effective date.
Contact
Email contact@vesperform.shop for order help or other store inquiries. If you have an order number, include it in your message.